Support
Shipping
US, Mexico and Puerto Rico Shipments
We ship from Squamish, BC to the US, Mexico and Puerto Rico via industry leading couriers. After our team has processed your order, you will recieve an automatically generated email from our system with tracking number. Packages typically arrive within 5-7 business days.
What happens if I am not at home?
Packages are typically left at the front door or as indicated in the customer notes section during checkout. The courier will leave a delivery notice if the first delivery attempt is not successful.
Canadian Shipments
We ship from Squamish, BC to the rest of Canada via Canada Post Expedited Parcel. After our team has processed your order, you will receive an automatically generated email from our system with tracking number. Packages typically arrive within 2-7 business days depending on what province you are in (Eastern provinces take longer).
How can I cancel my order?
Send us a message including your full name, email and order number using the contact form and we will ensure your cancellation request is fulfilled immediately.